Effective Date: January 1, 2025

Paradise Villas & Vacations (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website https://paradisevillapr.com.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal information to improve your experience and provide our services. This may include:

  • Personal Information: Name, email address, phone number, and other details you provide when submitting a contact form or booking a stay.
  • Booking Details: Information related to your reservations, such as travel dates, number of guests, and preferences.
  • Payment Information: When making a booking, we may collect billing and payment details through secure third-party payment processors.
  • Technical Information: IP address, browser type, device information, and browsing activity on our site to improve user experience.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and manage reservations.
  • To communicate with you regarding your inquiries, bookings, and updates.
  • To improve our website and services.
  • To comply with legal obligations.
  • For marketing and promotional purposes, with your explicit consent.

3. Sharing of Information

We do not sell or share your personal information with third parties, except in the following circumstances:

  • Service Providers: We may share information with trusted third parties (e.g., payment processors and booking management systems) necessary to provide our services.
  • Legal Compliance: When required by law or to protect our rights and the safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not share mobile information with third parties for marketing purposes without your explicit consent.

4. Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These measures include:

  • Encryption: Sensitive data is encrypted to ensure secure transmission and storage.
  • Access Controls: Only authorized personnel have access to your information, based on their role and responsibilities.
  • Regular Audits: We conduct regular security assessments and audits to maintain the integrity and confidentiality of your information.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access, correct, or delete your personal data.
  • Object to processing or restrict processing.
  • Withdraw consent for marketing communications.
  • Opt Out of SMS Messaging:
    • You have the right to opt out of receiving SMS messages at any time.
    • To opt out, simply reply “STOP” to any SMS message you receive from us.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect information about how you use our site. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Please review it periodically for any updates.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Paradise Villas & Vacations
Email: [email protected]
Phone: 787-915-0626